Terms of Service

1. Acceptance of Terms

By creating an account or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not use our Service.

2. Eligibility

You must meet the following requirements to use our Service:

• Be at least 13 years of age (or the age of majority in your jurisdiction)
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using the Service under applicable laws
• Comply with all terms and conditions of third-party platforms you access through our Service

3. Account Registration

3.1 Account Creation

• You must provide accurate, current, and complete information
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use

3.2 OAuth Authentication

If you sign in using Google OAuth, you authorize us to access certain account information as described in our Privacy Policy. You are subject to Google's terms of service for authentication.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, without prior notice or liability.

4. Service Description

4.1 Services Provided

iDownloadMedia provides:

• Video Downloader: Download videos from 2200+ supported websites
• AI Tools: Background removal, transcription, scene detection, and more
• File Management: 3-day cloud storage for downloaded and processed files
• Quality Options: Multiple quality settings (up to 4K/8K where available)

4.2 Service Availability

• We strive for 99.9% uptime but do not guarantee uninterrupted service
• Scheduled maintenance will be announced in advance when possible
• We are not responsible for third-party platform changes that affect functionality

4.3 Service Limitations

Free Plan:

• 3 downloads per day
• 3 AI tool uses per day per tool
• All quality options available

Pro Plan ($15/month or $150/year):

• Unlimited downloads
• Unlimited AI tool usage
• Priority processing
• All quality options

5. Acceptable Use Policy

5.1 Permitted Use

You may use our Service only for lawful purposes:

• Download content you have permission to access
• Download content under permissive licenses (Creative Commons, public domain)
• Download your own content for backup purposes
• Educational or personal non-commercial use

5.2 Prohibited Use

You must NOT:

• Copyright Infringement: Download copyrighted content without authorization
• Commercial Redistribution: Resell, redistribute, or publicly display downloaded content without rights
• Abuse: Circumvent usage limits, create multiple accounts, or automate requests
• Illegal Content: Download, process, or share illegal content (CSAM, terrorism, violence)
• Platform Terms Violation: Violate the terms of service of source platforms
• Reverse Engineering: Attempt to reverse engineer, decompile, or extract source code
• Security Attacks: Probe, scan, or test vulnerabilities; perform DDoS attacks
• Impersonation: Impersonate others or misrepresent your affiliation
• Spam: Send unsolicited commercial communications

5.3 Consequences of Violation

Violation of this policy may result in immediate account termination, legal action, and reporting to law enforcement.

6. Intellectual Property

6.1 Our Intellectual Property

All aspects of the Service are protected by intellectual property laws:

• Website design, layout, graphics, and user interface
• Software code, algorithms, and architecture
• Trademarks, logos, and branding
• Documentation, guides, and support materials

You may not copy, modify, distribute, or create derivative works without our written permission.

6.2 User Content

For content you process through our Service:

• You retain all ownership rights to your content
• You grant us a limited license to process, store, and deliver your content
• This license terminates when files are deleted (automatically after 3 days)
• You are solely responsible for ensuring you have rights to the content

6.3 Third-Party Content

Downloaded content from third-party platforms remains subject to those platforms' terms. We do not claim ownership or responsibility for third-party content.

7. DMCA Copyright Policy

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA).

If you believe content processed through our Service infringes your copyright, please submit a DMCA takedown notice to:

Repeat infringers will have their accounts terminated.

8. Payment Terms

8.1 Subscription Plans

• Free Plan: No payment required, subject to daily limits
• Pro Monthly: $15/month, billed monthly, cancel anytime
• Pro Yearly: $150/year, billed annually, save $30/year

8.2 Payment Processing

• All payments are processed securely through Stripe
• You must provide valid payment information
• We do not store your credit card information
• Charges appear as "iDownloadMedia" on your statement

8.3 Billing and Renewal

• Subscriptions auto-renew unless cancelled
• You will be charged on the renewal date
• We will send a reminder email before renewal
• Price changes will be communicated 30 days in advance

8.4 Cancellation

• You can cancel anytime in Account Settings
• Cancellation takes effect at the end of the billing period
• You retain access until the period ends
• No partial refunds for unused time

8.5 Refunds

See our Refund Policy for detailed information. Generally:

• 7-day money-back guarantee for first-time subscribers
• No refunds for cancellations after the trial period
• Refunds processed within 5-10 business days

8.6 Taxes

Prices do not include applicable taxes (VAT, GST, sales tax). You are responsible for all taxes associated with your subscription.

9. Disclaimers and Warranties

9.1 "AS IS" Service

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY OR RELIABILITY
• UNINTERRUPTED OR ERROR-FREE OPERATION

9.2 Third-Party Services

We are not responsible for the availability, content, or policies of third-party platforms (YouTube, TikTok, etc.). Changes to these platforms may affect our Service.

9.3 Content Quality

We do not guarantee the quality, accuracy, or availability of downloadable content. Quality depends on the source platform.

9.4 Legal Compliance

We do not warrant that your use of the Service complies with applicable laws. You are responsible for ensuring lawful use.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• THIS INCLUDES LOSS OF PROFITS, DATA, USE, OR GOODWILL
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE LAST 12 MONTHS (OR $100, WHICHEVER IS GREATER)
• THESE LIMITATIONS APPLY EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless iDownloadMedia and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of third-party rights (copyright, privacy, etc.)
• Your violation of applicable laws

12. Dispute Resolution

12.1 Governing Law & Venue

These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-law rules. Any court action shall be brought exclusively in state or federal courts located in Travis County, Texas, USA.

12.2 Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at [email protected]. We will attempt to resolve the dispute within 30 days.

12.3 Binding Arbitration

If informal resolution fails, any dispute arising out of or relating to these Terms or our services shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except you may assert claims in small claims court if they qualify.

• Seat: Austin, Texas, USA (hearings may occur by videoconference)
• Rules: AAA Consumer Arbitration Rules
• Costs: Each party bears its own attorney fees; the provider covers filing fees per AAA rules
• Award: The arbitrator's decision is final and binding, with limited judicial review

YOU AND IDOWNLOADMEDIA WAIVE ANY RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION.

12.4 Class Action Waiver

You agree to resolve disputes individually, not as a class action, consolidated action, or representative proceeding. This waiver applies to arbitration and court proceedings.

12.5 Arbitration Opt-Out

13. General Provisions

13.1 Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or website notice 30 days before taking effect. Continued use constitutes acceptance.

13.2 Severability

If any provision is found unenforceable, the remaining provisions remain in full force.

13.3 Waiver

Our failure to enforce any right does not constitute a waiver of that right.

13.4 Assignment

You may not assign these Terms. We may assign them to a successor entity.

13.5 Entire Agreement

These Terms, along with our Privacy Policy and other policies, constitute the entire agreement.

13.6 Electronic Communications

You consent to receive all communications, agreements, and notices electronically, including by email or in-app notifications. Electronic communications satisfy any legal requirement that communications be in writing.

13.7 Service Changes

We may modify, suspend, or discontinue any feature of our service at any time with reasonable notice. We are not liable for any modification, suspension, or discontinuation of the service.

13.8 Beta Features

We may offer beta, experimental, or preview features marked as such. These are provided "as-is" without warranties and may change or be discontinued without notice. Use at your own risk.

13.9 Survival

The following sections survive termination of these Terms: Section 7 (Intellectual Property), Section 9 (Limitation of Liability), Section 10 (Indemnification), and Section 12 (Dispute Resolution).

14. Contact Information